Return Policy

Please note the following exceptions to our return and refund policy:

• Items must be returned/exchanged within 15 days from the date of purchase
• Returned items must have tags still on and be returned in original product packaging
• Returned items must have no visible signs of wear or use
• "Last Chance/Sale" items are FINAL and cannot be returned or exchanged

 

To initiate a return, please complete the following steps:

1. Reply to your order confirmation email to request which products you would like to return
2. Print the prepaid return shipping label that you will receive by email
3. Send all items back to us using the label provided

 

Additional Information:

• It takes up to 5 business days to receive a refund once we have received your return and verify that it meets our return policy standards
• Shipping is free on returns
• For questions please send an email to returns@housedla.com